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Data safety

How Eduscape keeps a school’s records private, and what each person using it can see.

Who can see what

Head teacher

Sees the whole school: learners, marks, reports, staff and the finance summary.

Class teacher

Receives a code from the head teacher that opens only their own class.

Bursar

Signs in separately, with an email code each time, to reach the fee records.

Parent

Uses a code that opens one learner only, so other families’ records stay out of view.

Signing in

Passwords are stored in scrambled form (hashed), not as readable text.
Repeated failed sign-ins from one network are blocked for a while.
Each school’s syncing uses a separate secret token instead of the password.
Our public forms check visitors only when something looks suspicious, so ordinary visitors see no extra box.

Keeping records safe

Work is saved on the device as you go and synced to the school’s account when the device is online. Before a school’s online copy is replaced, the server keeps the previous copy as a restore point, so a mistake or an out-of-date device can be rolled back.

Photos, logos, stamps and signatures are saved as image files in a private folder that cannot be opened from the public website.

On the web

The site is served over a secure HTTPS connection, and browsers are told to keep using it. Our pages cannot be placed inside other websites.

What we do not do

We do not use advertising or tracking cookies.
We do not use analytics or advertising trackers from Google, Meta or similar companies.
Our visit counts are anonymous. They hold no names, marks or learner details, and not your full network address.
The optional AI assistant stays off until a school agrees to it. It then receives the conversation and a summary of the setup, such as counts and class and subject names, but no learner names or marks.

What schools can do

Share a code only with the person it is meant for.
Sign out on shared or public devices.
Enter only the information the school needs, and avoid sensitive details in free-text boxes.
Keep their own exports or backups of important records.

Honest limits

No online service can be completely secure, and we do not promise that loss, interruption or unauthorised access can never happen. If you suspect a problem with an account, message us on WhatsApp so we can look into it. Parents with questions about a learner’s records should contact the school first.

The full details are in the privacy policy.

Questions about your data?

Read the privacy policy, or message us and we will answer.